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Quality Culture and Innovation in Higher Education

  • Fabio Togni

The Quality Assurance history and, in general, the building of quality concept have accompanied the humanity history. With the advent of the production systems of the second and third Industrialisations Movement, this meant strengthening the control of products and services. With the end of the last century, more and more quality has affected processes and organisations as a whole. Today, Total Quality Management models cover all sectors of goods and services. Thus, also education systems can have great benefits from the spread of a Quality Culture. The essay aims to trace the history of TQM and shows how it also concerns formal and informal training. It also wants to show how the introduction of Quality Assurance Systems helps to create positive effects at both the micro, meso, macro and mega levels.

  • Keywords:
  • Higher Education,
  • Quality Assurance,
  • Quality Culture,
  • Stakeholders,
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Fabio Togni

University of Florence, Italy - ORCID: 0000-0002-3693-5209

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  • Anno di pubblicazione: 2023
  • Pagine: 71-80

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  • Anno di pubblicazione: 2023

Informazioni sul capitolo

Titolo del capitolo

Quality Culture and Innovation in Higher Education

Autori

Fabio Togni

Lingua

English

DOI

10.36253/979-12-215-0151-3.08

Opera sottoposta a peer review

Anno di pubblicazione

2023

Copyright

© 2023 Author(s)

Licenza d'uso

CC BY 4.0

Licenza dei metadati

CC0 1.0

Informazioni bibliografiche

Titolo del libro

Re-thinking Adult Education Research. Beyond the Pandemic

Curatori

Vanna Boffo, Regina Egetenmeyer

Opera sottoposta a peer review

Numero di pagine

284

Anno di pubblicazione

2023

Copyright

© 2023 Author(s)

Licenza d'uso

CC BY 4.0

Licenza dei metadati

CC0 1.0

Editore

Firenze University Press

DOI

10.36253/979-12-215-0151-3

ISBN Print

979-12-215-0150-6

eISBN (pdf)

979-12-215-0151-3

eISBN (xml)

979-12-215-0152-0

Collana

Studies on Adult Learning and Education

ISSN della collana

2704-596X

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2704-5781

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