Proceedings of the 11th Toulon-Verona International Conference on Quality in Services
Higher Education, Health Care, Local Government, Tourism, Banking
- A cura di:
- Rocco Moliterni,
- Jacques Martin,
The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.
- Parole chiave:
- Economia,
- Formazione,
- Turismo,
- Servizi sanitari,
- Atti di convegno,
- Open Access,
- DOI: 10.36253/978-88-8453-855-0
- Collana: Proceedings e report
- Comitato scientifico: Consiglio Editoriale FUP 2007-2010
- Lingua: Inglese
- Argomento: Economia
- Download PDF
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- © 2008 Author(s)
- CC BY-NC-ND 3.0 IT
University of Florence, Italy - ORCID: 0000-0002-6217-1900
- Anno di pubblicazione: 2008
- Pagine: 888
- eISBN: 978-88-8453-855-0
- Licenza d'uso: CC BY-NC-ND 3.0 IT
- © 2008 Author(s)
- Anno di pubblicazione: 2008
- eISBN: 978-88-9273-805-8
- Licenza d'uso: CC BY-NC-ND 3.0 IT
- © 2008 Author(s)
Informazioni bibliografiche
Titolo del libro
Proceedings of the 11th Toulon-Verona International Conference on Quality in Services
Sottotitolo del libro
Higher Education, Health Care, Local Government, Tourism, Banking
Curatori
Rocco Moliterni, Jacques Martin
Opera sottoposta a peer review
Anno di pubblicazione
2008
Copyright
© 2008 Author(s)
Licenza d'uso
Licenza dei metadati
Editore
Firenze University Press
DOI
10.36253/978-88-8453-855-0
eISBN (pdf)
978-88-8453-855-0
eISBN (xml)
978-88-9273-805-8
Collana
Proceedings e report
ISSN della collana
2704-601X
e-ISSN della collana
2704-5846
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