Every tourist website employs images to attract potential tourists. In particular, destination tourism websites use environmental images, such as landscapes, to attract the attention of tourists and to address their purchase choice. Nowadays the effectiveness of these tools has been enhanced by the use of eye-tracking technology. That allows measuring the exact eye position during the visualization of images, texts, or other visual stimuli. Consequently, eye-tracking data can be processed to obtain quantitative measures of viewing behavior that can be analyzed for several purposes in many fields such as to cluster consumers, to improve the effectiveness of a website and for neuroscience studies. This work is aimed to use eye-tracking technology to investigate user behavior according to different types of images (e.g. natural landscapes, city landscapes). Specifically, we compare different statistical descriptive tools with supervised and unsupervised models. Furthermore, we discuss the effectiveness of their results and their capacity to provide satisfactory and interpretable solutions that can be used by decision-makers.
University of Cagliari, Italy - ORCID: 0000-0002-9733-380X
University of Cagliari, Italy - ORCID: 0000-0001-9750-1896
University of Cagliari, Italy - ORCID: 0000-0002-6316-4040
Chapter Title
Using eye-tracking to evaluate the viewing behavior on tourist landscapes
Authors
Gianpaolo Zammarchi, Giulia Contu, Luca Frigau
Language
English
DOI
10.36253/978-88-5518-304-8.28
Peer Reviewed
Publication Year
2021
Copyright Information
© 2021 Author(s)
Content License
Metadata License
Book Title
ASA 2021 Statistics and Information Systems for Policy Evaluation
Book Subtitle
Book of short papers of the opening conference
Editors
Bruno Bertaccini, Luigi Fabbris, Alessandra Petrucci
Peer Reviewed
Publication Year
2021
Copyright Information
© 2021 Author(s)
Content License
Metadata License
Publisher Name
Firenze University Press
DOI
10.36253/978-88-5518-304-8
eISBN (pdf)
978-88-5518-304-8
eISBN (xml)
978-88-5518-305-5
Series Title
Proceedings e report
Series ISSN
2704-601X
Series E-ISSN
2704-5846