The book shows how the Six Sigma methodological approach can be used to provide an effective solution to a problem deeply felt by Small and Medium Enterprises: the frequent under-capitalisation linked to short-term investments, often financed with bank loans. The Six Sigma methodology allows to tackle the problem by analysing both the payments that companies must receive and the possible financing conditions in an analytical and statistical way, proposing solutions to optimise these processes and improve the financial performance of an SME. In this sense, the work is presented as a methodological analysis essay and, at the same time, as an operational tool for entrepreneurial realities.
University of Florence, Italy - ORCID: 0000-0002-4153-1110
Guglielmo Marconi University, Italy - ORCID: 0000-0002-3066-5105
University of Florence, Italy - ORCID: 0000-0002-9699-1368
Book Title
La metodologia Sei Sigma nei servizi
Book Subtitle
Un'applicazione ai modelli di gestione finanziaria
Authors
Cristiano Ciappei, Paolo Citti, Niccolò Bacci, Gianni Campatelli
Peer Reviewed
Number of Pages
210
Publication Year
2006
Copyright Information
© 2006 Author(s)
Content License
Metadata License
Publisher Name
Firenze University Press
ISBN Print
88-8453-485-2
eISBN (pdf)
88-8453-486-0
eISBN (xml)
978-88-9273-934-5
Series Title
Studi e saggi
Series ISSN
2704-6478
Series E-ISSN
2704-5919