Within the field of the sociology of work, Hochschild’s concept of emotional labor is considered one of the author’s most relevant and enduring contributions. For Hochschild, the expression and management of emotion are social processes. What people feel and express depend on societal norms, one’s social category and position, and cultural fac¬tors. Emotional expression and management are learned largely in the private sphere at first and later through participation in more public realms. In this contribution, we first clarify the concepts of emotional labor and emotion work; then we illustrate how these concepts represent a key element to understand gender structures and visualize the relationship between micro- and macro- dimensions; finally, we highlight the contemporary relevance of Hochschild's theorisations.
University of Florence, Italy - ORCID: 0000-0002-1593-2375
Chapter Title
Lavoro emotivo, lavoro emozionale e strutture sociali nel contributo di Arlie Hochschild
Authors
Alessandro Pratesi
Language
Italian
DOI
10.36253/979-12-215-0319-7.118
Peer Reviewed
Publication Year
2024
Copyright Information
© 2024 Author(s)
Content License
Metadata License
Book Title
Idee di lavoro e di ozio per la nostra civiltà
Editors
Giovanni Mari, Francesco Ammannati, Stefano Brogi, Tiziana Faitini, Arianna Fermani, Francesco Seghezzi, Annalisa Tonarelli
Peer Reviewed
Number of Pages
1894
Publication Year
2024
Copyright Information
© 2024 Author(s)
Content License
Metadata License
Publisher Name
Firenze University Press
DOI
10.36253/979-12-215-0319-7
ISBN Print
979-12-215-0245-9
eISBN (pdf)
979-12-215-0319-7
eISBN (epub)
979-12-215-0320-3
Series Title
Studi e saggi
Series ISSN
2704-6478
Series E-ISSN
2704-5919