Within the field of the sociology of work, Hochschild’s concept of emotional labor is considered one of the author’s most relevant and enduring contributions. For Hochschild, the expression and management of emotion are social processes. What people feel and express depend on societal norms, one’s social category and position, and cultural fac¬tors. Emotional expression and management are learned largely in the private sphere at first and later through participation in more public realms. In this contribution, we first clarify the concepts of emotional labor and emotion work; then we illustrate how these concepts represent a key element to understand gender structures and visualize the relationship between micro- and macro- dimensions; finally, we highlight the contemporary relevance of Hochschild's theorisations.
University of Florence, Italy - ORCID: 0000-0002-1593-2375
Titolo del capitolo
Lavoro emotivo, lavoro emozionale e strutture sociali nel contributo di Arlie Hochschild
Autori
Alessandro Pratesi
Lingua
Italian
DOI
10.36253/979-12-215-0319-7.118
Opera sottoposta a peer review
Anno di pubblicazione
2024
Copyright
© 2024 Author(s)
Licenza d'uso
Licenza dei metadati
Titolo del libro
Idee di lavoro e di ozio per la nostra civiltà
Curatori
Giovanni Mari, Francesco Ammannati, Stefano Brogi, Tiziana Faitini, Arianna Fermani, Francesco Seghezzi, Annalisa Tonarelli
Opera sottoposta a peer review
Numero di pagine
1894
Anno di pubblicazione
2024
Copyright
© 2024 Author(s)
Licenza d'uso
Licenza dei metadati
Editore
Firenze University Press
DOI
10.36253/979-12-215-0319-7
ISBN Print
979-12-215-0245-9
eISBN (pdf)
979-12-215-0319-7
eISBN (epub)
979-12-215-0320-3
Collana
Studi e saggi
ISSN della collana
2704-6478
e-ISSN della collana
2704-5919